Hilfecenter von GalaxyNova Deutschland logo
Hilfecenter von GalaxyNova Deutschland logo

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How can I make sure my order is confirmed?Aktualisiert a year ago

It's really simple! Our Galaxy Nova team makes sure to send you a confirmation email as soon as your order is finalised.

If you haven't received this email, there could be several possible reasons:

  • The email might have landed in your spam folder. (Some email service providers might block our emails, particularly @aol.com and @yahoo.com.)
  • There might have been an error in the email address you provided.

Start by checking your spam folder, and if you don't find our email there, don't hesitate to contact our customer service. We'd be delighted to help.

Additionally, know that you will receive another email as soon as your GalaxyNova is on its way, dispatched by our logistics team.

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